AppealLettersOnline.com eNewsletter: Reimbursement eNewsletter for the healthcare community
New eNewsletter Format
Incase you haven't noticed, The Appeal Letter eNewsletter is now being distributed in HTML format.  If your e-mail software doesn't support HTML e-mail, you should still be receiving the eNewsletter in plain text format.
Successful Rehab Appeals Depend on Medical Documentation
Denials for rehabilitation claims based on lack of medical necessity can be appealed and overturned...read the entire article
Tips for Receiving Timely Decisions from Insurance Carriers
If you are having trouble getting timely decisions from insurance carriers, URAC now has online complaint filing. URAC has established standards for excellence in timely utilization review and has a number of important protections for patients and physicians. Let them know if one of their members is noncompliant with the standards. More information on using URAC in appeals is covered at www.AppealLettersOnline.com.
Denial Noncompliance by Health Insurers
Have you noticed how many carriers are making denials purposely vague and ambiguous to make it difficult to detect unfair denials? Don't accept unfair claim denials without a fight.  If you are looking for the appropriate response to unclear and ambiguous explanations of benefits, look to your state and ERISA disclosure laws. AppealLettersOnline.com has several appeal letters citing disclosure laws that can be used to respond to poorly worded denials.
Refund Request Alert
Many medical billing offices are reporting an alarming number of refund requests. These requests need to be reviewed very carefully for compliance with state laws which restrict insurance carriers from retroactively denying precertifications. AppealLettersOnline.com provides extensive information regarding this issue due to the confusion over what rights insurance companies have to ask for money back on paid claims.