AppealLettersOnline.com eNewsletter: Reimbursement eNewsletter for the healthcare community
  Quality of Appeals Reviewer

Are your appeals getting a response from a Qualified Appeals Reviewer?

Urologists don’t recommend patients for open heart surgery.  So should a urologists hired by an insurance company be allowed to make utilization review or appeal decisions related to cardiology treatment for an insurance company?

Find out how to ensure your appeal reviews are conducted by qualified personnel.
Audioconference on Appeals Train your entire staff on appealing denied and incorrectly paid claims for only $197.

Appeals – When “Limitations and Exclusions Apply” Isn’t Good Enough is a 90-minute audioconference featuring information on asserting your rights when insurers provide canned denials. Tammy Tipton, President of Appeal Solutions, will discuss what laws apply to appeal review and how to use them in your favor to obtain such pertinent details as the credentials of the reviewer and the documentation in the claim file or policy which support the denial.

Over 96% of past attendees have said that their facility benefited from this audioconference and that they would be implementing several of the techniques and appeal letters presented during the audioconference.

The live audio conference will be held Thursday May 26th at 11 a.m. CST.  The audioconference is also available on CD-Rom.

Click here for details... or call 888-399-4925.
AppealLettersOnline.com New Letters
AppealLettersOnline.com is adding state-specific letters to assist users with submitting payment inquiries and appealing suspected workers' compensation underpayments.  The letters are being added to our online letter repository as follows:

Now Available: Workers' Compensation Fee Schedule/Payment Inquiry for Alabama through Montana.
Coming in May: Workers' Compensation Fee Schedule/Payment Inquiry for Nebraska through Wyoming.

These letters are designed to assist providers with citing state laws in regards to unfairly delayed or reduced workers' compensation medical claims. Any questions or comments about how to best use these letters can be posted to the AppealLettersOnline.com Users Forum specific to Workers Compensation Claims..
...sign up to access these appeal letters at www.AppealLettersOnline.com
Specialty Highlight: A number of different specialty care providers are reporting a high rate of denials on assistant surgeon claims.

In appealing assistant surgeon denials, it is important to require the insurance company to clarify if the denial is based on specific policy exclusions, medical necessity limitations or the credentials of the assistant surgeon.

You will also want to cite any recognized industry standard regarding reimbursement of the charges, including Medicare reimbursement policy, even if the coverage is not bound by those standards.  Although Medicare reimbursement policy is not necessarily binding on commercial medical claims, it can be persuasive information in the absence of a clearly-worded exclusion.  Finally, it is important to explain exactly what services the assistant surgeon provides during the course of surgery and the skill level necessary to perform the required tasks.

We have added a letter to the Topic "Medical Necessity," Subtopic "Medical Necessity By Condition," which assists users in appealing denials for assistant surgeon charges on gastric bypass claims.  Look for the letter titled "Gastric Bypass – Asst Surgeon Charges."

While your claims may be for different procedures, this letter serves as a guide on how to customize an appeal letter related to other procedures.  Any questions or comments about how to best customize this type of letter for a different procedure can be posted to the AppealLettersOnline.com Users Forum specific to your specialty.

Letters appealing assistant surgeon charges should also routinely include the operative report and the assistant surgeon’s medical license information.
...sign up to access these appeal letters at www.AppealLettersOnline.com